Billing and Payments
KJ Tax Services requires payment once services have been completed and submitted to the client or the appropriate tax agency. Payment is due immediately upon delivery of the finalized work. Accepted payment methods include debit cards, credit cards, cash, certified checks, and approved electronic payment platforms.
Refunds for Services
Because tax preparation, bookkeeping, and notary services are professional services that require time and expertise, all fees are considered earned once the work has been submitted. Refunds will only be considered if a payment was made in error or if KJ Tax Services did not deliver the agreed-upon service.
Refunds will not be issued for changes requested by the client after submission, nor for results determined by the Internal Revenue Service (IRS) or any state tax authority.
Third Party Fees
KJ Tax Services is not responsible for any fees or delays caused by banks, financial institutions, or tax agencies. Any costs related to rejected transactions, check reissues, or payment reversals are the responsibility of the client.
Disputes and Resolutions
If a client believes an error occurred in billing or service delivery, they must contact KJ Tax Services in writing within seven business days of receiving the completed service or invoice. All concerns will be reviewed and resolved fairly and promptly.